02/13/2017
https://www.congress.gov...
"I don't think there is anybody who is in this position who doesn't know that the IRS needs to modernize."
"A cynic could say that two-thirds of the bill has less to do with improving the customer service, the customer experience, and enterprise transformation, and more to do with actually making you less l..."
"I think that it's important to know that somebody with some enterprise transformation experience, particularly in the public sector, is desperately needed at the IRS."
"I think he has been going a little bit too fast and a little bit too expansive on rulemaking."