04/21/2009
https://www.congress.gov...
"Would you provide that metrics for the Committee?"
"So, in that short period of time before they self-identified the misinterpretation of the memorandum..."
"As we continue to see a decrease in the number of backlogged claims, it appears we can also expect to see the number of appeals increase."
"At what point does the length of an appeal become a concern to VA?"