Richard Burr actually said...

"The problems within VA seem to be rooted in two things. One is the culture that has been created, and I think that culture has been created because there was a lack of accountability."

"Since our last hearing on the state of VA health care, Congress has moved forward with historic legislation that will improve access to health care to veterans across the Nation, which was signed into..."

"While this is an essential first step in addressing the systemic issues facing the Department of Veterans Affairs, there is still much more work to be done."

"My time has expired, but let me say once again I thank you and your staff for the process you are going through."