On the recordJuly 13, 2011
As Senator Burr has reminded us time and time again, that first person who answers the phone has to be responsive because that is how our veterans feel that they are treated.
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congress.govRichard Burr: “As Senator Burr has reminded us time and time again, that first person who answers the phone has to be responsive…”
Editor's note · Context
Emphasizing the importance of responsiveness in veteran services.
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