Richard Burr actually said...

"I think there are efforts that are underway within VBA. There are individuals involved in the processing of claims, like Ms. Avant."

"Finding ways to fix the chronic problems with VA's claims processing must be a top priority."

"I have said this before and I will say it again, that staffing alone is not the answer to this chronic problem. We must try new approaches."

"Let me ask, just for the record, if you would share with the Committee in writing what the target dates are for each of the pilot programs."