Richard Burr actually said...

The American people deserve better than this, because, in the private sector, you would not stand for this, would you?

A lot of Americans watch what goes on here and say, 'Never me. I'll never go through it,'

Why is it so difficult for us to figure out how to focus on outcomes versus to get so hung up on process?

I hope that the committee sees it in their actions to make sure that you're at the helm of the Department of Education.