On the recordJuly 13, 2011
The only assured way that we can make sure that we minimize the number of people that call that line is to make sure that, in fact, the service we provide is effective.
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congress.govRichard Burr: “The only assured way that we can make sure that we minimize the number of people that call that line is to make sure…”
Editor's note · Context
Burr stresses the importance of effective services to reduce hotline calls.
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