04/13/2010
https://www.congress.gov...
"OK. Ms. Graves, over the years VA has tried to improve the delivery of benefits for our veterans."
"I would take for granted that one of the goals of this entire process is the ability, at the end of the day, to look at a particular reviewer to accurately know what the process time is of a claim, to..."
"And I would take for granted from the standpoint of the veterans and their families it is a more timely response. It is a more accurate response. That is the goal."
"I do not want to squander the opportunity for change afforded by this budget because of miscalculations or misuse of funds."