10/08/2013
https://www.congress.gov...
"Earlier this year at one of our hearings, I think a number of organizations testified that the VA Appeals Management Center should be dissolved. They called it a black hole."
"I think your experience and record may uniquely position you as the right person for this job."
"I told you that I believed what VHA needs is a leader who will shake things up, one who is bold."
"I do believe that there is a willingness on both sides, at DOD and at VA, spearheaded by General Shinseki, to make this work."