05/08/2013
https://congress.gov...
"I continue to get emails from agents who are willing to give their life for the President and, yet, they are afraid to engage with supervisors in terms of making decisions."
"there are a number of times when the chairman has held hearings and there are not the cameras, there are not the reporters, because the actual thing that we are addressing is not necessarily newsworth..."
"What I feel like we did in this particular case is, whether it be bureaucratic, whether it be Congress or anything else, we looked the other way until it became such a big problem that it scared peopl..."
"it is imperative that you are efficient and focused with your money because it is every dollar that counts."