Robert A. McDonald: “We shouldn't punish veterans or servicemembers by having boundaries between organizations that get in the way of their…”

A brick-and-mortar facility is not the only option for health care. We are exploring how we can more efficiently and effectively deliver health care services to better serve our veterans and improve their lives. Telehealth is one of those…

Congress must act or veterans will suffer. That is unacceptable to me and I know that it is unacceptable to you.

To turn VA around, we must maintain our momentum of change, and we cannot do that without cooperation of Congress.

I think we can't outsource customer service. In my opinion, that was the big mistake with the original Choice Act.