10/31/2011
https://congress.gov...
"We owe it to the thousands of professionals at the VA who are doing things right, and, most importantly, we owe it to the veterans in their care to get this problem fixed."
"The starting point for all that we do has to be the veteran; if we are going to improve their health outcomes, we have to get them directly involved in the process."
"I just had a couple questions for me and for others listening who might not know this."
"We are all open to new techniques. I have seen our folks work hand in hand with NRCS and we have heard great success stories."