07/28/2024
https://transcripts.cnn.com...
"This issue of the claims backlog, it is corrosive, it is wrong. It wears at the soul of this country."
"This is unacceptable, and VA Secretary Eric Shinseki, a retired U.S. Army General who has dedicated his life to military service and taking care of our brave warriors, agrees."
"All they expect is that, in return for their service, our nation keeps its promises to them."
"They referred to these as incidents—not accidents. And it kind of changes the point of view on how we're getting after it."