10/31/2011
https://congress.gov...
"It's incredibly disappointing to hear how you've been handled. It's beyond the pale that some of this would go on."
"We need to figure out a national veterans' policy. We need to have a national focus on this."
"We should be stewards of every taxpayer dollar and no veteran should receive a claim that doesn't deserve it."
"I am amazed at the lack of anticipating what is going to be asked of you when you come here..."