04/07/2014
https://congress.gov...
"This is the only thing that matters, and this is the only reason the VHA should exist."
"The starting point for all that we do has to be the veteran; if we are going to improve their health outcomes, we have to get them directly involved in the process."
"It does not make sense to have over 150 individual performance pay policies as is currently the case."
"I just had a couple questions for me and for others listening who might not know this."