08/04/2021
https://www.congress.gov...
"Aren't there classes of visitors who don't have in-person interviews today?"
"Have you projected how--where you'd like to be in terms of the wait time?"
"We also know, are conscious of the government budget right now, that they're actually a profit center, not a cost center."
"The bill that we have gives the State Department an economic incentive for increasing the efficiency."