09/29/2015
https://www.congress.gov...
"I want to also thank our staff who have worked on this, Craig Kalkut and Sammy Clark, as well as Maria Laverdiere."
"I will tell you my own experience, luckily, not a violent case."
"Thank you very much, Senator Grassley."
"I have been in the field for a decade, and I just went through this program, and it is a night-and-day difference of how qualified I am now to do this work."