07/28/2009
https://www.congress.gov...
"How are you going to get anything done if there's no institutional memory."
"I hear the frustration in their voices when they explain that their benefit determinations have taken years to process."
"It's impossible for them to plan for their futures; and I think that our pensioners deserve better than that."
"this is like when--after the Cold War ended there was going to be this peace dividend, and we reduced the size of the military, and we increased contractors as we needed them; and then found that we w..."