What do we do to make sure to detect somebody like that? We have a--all of our collectors, we do a quality scoring of two calls every day that we listen to, and not just for compliance with law but for tone, for conduct, for professionalism.
Franken discusses measures to ensure employee compliance with compassionate communication.
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I don`t want my grandchildren, children saying to be Grandpa, you are in the Senate, why didn`t you do anything in 50 years, I want to say why didn`t you do anything about climate.
And, yes, this party, all he has to do is see what the RNC did, by calling it legitimate political discourse, you know, gouging cops` eyes out and breaking their vertebrae.
You`re right, we started getting these tea party types, including Rand, and it was -- it was very upsetting, of course. Now, they did very quickly shift to opposing the Affordable Care Act and, of course, when they finally saw what the…
I think what McConnell was worried about is that this is a game of chicken and McConnell blinked because Democrats could have just changed the rules.
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