Al Franken actually said...

"How are you going to get anything done if there's no institutional memory."

"They shouldn't just keep going because that's what they've done before."

"I hear the frustration in their voices when they explain that their benefit determinations have taken years to process."

"this is like when--after the Cold War ended there was going to be this peace dividend, and we reduced the size of the military, and we increased contractors as we needed them; and then found that we w..."