01/30/2012
https://www.congress.gov...
"What do we do to make sure to detect somebody like that? We have a--all of our collectors, we do a quality scoring of two calls every day that we listen to, and not just for compliance with law but fo..."
"I was very disturbed, Mr. Mooty, by the allegations that Accretive was badgering patients in Fairview's emergency room."
"we believe that Accretive Health has acted reasonably and appropriately to protect PHI, both in response to the July 2011 laptop theft and more broadly."
"What steps did Fairview take to protect patients from inappropriate debt collections?"