Jack Bergman actually said...

"In either case, a good measure of leadership and organizational health is an agency's response to these challenges."

"Now, having said that, those of us who have had the honor to wear the cloth of our Nation know, number one, first and foremost, it is our mission to win the fight, and, number two, is to take care of ..."

"Are you saying that outside the VA system there's not enough data, not enough standardization procedures that we can just take what's working in another hospital somewhere--are we reinventing the whee..."

"We want to make sure the veterans don't get infections because instruments aren't cleaned."