06/02/2015
https://congress.gov...
"There is a sense of frustration oftentimes that what we are hearing from our constituents and try to express is not responded to."
"I appreciate your candor. Those don't sound like huge problems to me, short of maybe the ombudsman creation."
"I think that is why you are seeing such frustration, anger, and hostility at this."
"You have thousands of hardworking people around this country who feel cheated. And frankly, it is hard not to disagree with them."