Bill Huizenga actually said...

"I appreciate your candor. Those don't sound like huge problems to me, short of maybe the ombudsman creation."

"I think that is why you are seeing such frustration, anger, and hostility at this."

"You have thousands of hardworking people around this country who feel cheated. And frankly, it is hard not to disagree with them."

"I believe that our market share is now shrinking is evidence, I believe, that the steps that we are talking on premiums and on underwriting are, in fact, moving in that direction."