During the first 11 months of 2022, more than 25 percent of Southwest flights either arrived late or were canceled.
It is absolutely unacceptable that airlines charge for that service.
Because you did not listen to those warnings, catastrophic conditions were created for passengers by the hundreds of tho...
There is a serious problem. In total, the airlines caused 53,000 cancellations in the first 11 months of 2022, more than...
In response to what happened, Senator Blumenthal and I called on Southwest to provide a cash hardship payment beyond ref...
And again, that just misses the whole point about the customers, how they were inconvenienced, and how they need to be c...
We have seen new lows in customer service, despite a $54 billion taxpayer bailout during Covid-19.
Let us eliminate single use plastic that is absolutely unnecessary in the first place.
It is my sense that plastics may well pose a very significant risk to human health.
I think that is not an acceptable formulation for the accountability that we bear as legislators to the people of the Un...
Let us use more producer responsibility, such as we do with ink cartridges for printers, to have a system in place that ...