05/16/2023
https://www.congress.gov...
"When I judge whether the VA is working for veterans, I do so by what we call casework."
"I think in reforming and successfully implementing the VA MISSION Act, if it is implemented correctly, it can be transformative."
"Those partnerships are something we ought to pursue, and to date, the VA has failed to do so."
"Is it your view that the VA now has the necessary tools to hold employees, including management, accountable?"