07/16/2012
https://www.congress.gov...
"Who are the--if you can just sort of--a standard description of the individuals or businesses that are using bots to acquire tickets. Who's the culprit here?"
"How many of them are there?"
"So this is a result of stolen identity?"
"The goal here is to create the circumstance in which you can't acquire a huge magnitude of the tickets that are available."