Jerry Moran actually said...

You know, I suppose the takeaway for me in listening to what has been said is that too often we hear the stories.

And that is where, in part, the technology that has been described here comes into play.

We need to make sure that the follow-through occurs and that the families who have suffered so much... have something to take comfort.

If you are an employee at the VA and you have a complaint about the way VA operates, is it different today in your ability to communicate th...