"What education within the IRS and outside the IRS is taking place? How are you helping to educate the public..."
"So I think that if you were to explain how the inappropriate criteria came into use, how they were allowed to be used for years, that's what we need to bring back some trust in the IRS and make sure t..."
"almost $1 billion has been cut from their budget over the past four fiscal years, and we should not be surprised that the result is we do less service and an increased tax gap."
"I am a strong supporter of the Community Development Financial Institutions Fund, which has helped promote economic investment in traditionally underserved areas."
"we hope that we can continue to have that as we move forward."
"Priorities aside, why is it so difficult to retain the personnel needed?"
"If we had this hearing in 6 months, a year, 2 years, at each point what would you tell us percentagewise how much has returned to normal, how much has been rebuilt?"
"When we look back, what are the questions when we say, why didn't it get done sooner?"
"The President made a directive to the entire Federal family, and that was, find ways to cut through red tape."
"Speaking on behalf of the mayor of City of Chicago, we will take that money."
"I guess the only question is not whether it is getting done; it is, how the heck do we get it done by 2015?"
"Thank you, again, Mr. Chairman."