John Carter actually said...

"I do think in this country we have a bias of homeowners versus renters, and I don't believe that renters are often the given the credit."

"I would say that as an industry, I believe that, and I know as a company, we focus on making those investments because the most important thing to us is the safety and wellness of our residents."

"Yes, ma'am. Most of them are at the local level"

"Many are, yes"