David Shulkin: “I do regret the decisions that have been made that have taken the focus off of that important work.”

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

We just have to do more.

I came to Washington with the commitment to make our system work better for veterans. That's the commitment that I went to work every day. I continue to feel strongly about that. There was no reason why I would resign.

VA OIG reports 'must be accurate,' 'must be fair,' and 'must be objective.' This report is none of those things.