David Shulkin: “VA OIG reports 'must be accurate,' 'must be fair,' and 'must be objective.' This report is none of those things.”

I do believe that our unions are productive partners with us, and I do really appreciate the collaboration that we have because I believe that they care about getting the right services to Veterans.

We need to be doing more of this in alternatives.

Slowing down and pausing to see what the consequences are, even if they are unintended consequences, is important to do.

But like any business, the times change, the needs change and it's time for us to look at how we operate our networks differently to get the type of accountability that's needed to make sure we don't see the failures that we saw here in…