David Shulkin: “VA's enterprise-wide efforts to modernize the appeals process through improvements in technology.”

I came to Washington with the commitment to make our system work better for veterans. That's the commitment that I went to work every day. I continue to feel strongly about that. There was no reason why I would resign.

I think the way the findings were used -- were used in a political way. Not by the inspector general, but by the political appointees within V.A.

Slowing down and pausing to see what the consequences are, even if they are unintended consequences, is important to do.

It is my hope we can work together to ensure talented medical professional remain in the VA to deliver quality care to our veterans.