This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.
Shulkin emphasizes the challenges of managing the Department of Veterans Affairs and the importance of teamwork.
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VA OIG reports 'must be accurate,' 'must be fair,' and 'must be objective.' This report is none of those things.
We are following the Federal contracting rules and regulations, and we are trying to do this as quickly as we can.
As you know, coming from a provider background, I strongly believe people deserve to get paid when they deliver a service, and we have failed many of our providers in terms of that.
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