David Shulkin actually said...

I fully support reforming the current appeals process.

I will continue to request appropriate levels of funding to ensure that Veteran homelessness is rare, brief, and nonrecurring.

If you do not have trust in the group that is empowered to take care of you and provide you services, you cannot do your job very well.

I think that trust was eroded, particularly with the wait time crisis in April 2014, and many people lost trust.