David Shulkin: “What we learned is, is that VA needs to take back customer service…”

On the recordOctober 23, 2017

What we learned is, is that VA needs to take back customer service, you can't outsource that.

Said by

Independent · District of Columbia

Source

Stresses the necessity for the VA to manage its customer service internally.

More from David Shulkin

Mar 20, 2018

We just have to do more.

Mar 28, 2018

I believe strongly, Anderson, that when it comes to V.A. and national security, we can't make this a political issue.

Apr 16, 2018

It is my hope we can work together to ensure talented medical professional remain in the VA to deliver quality care to our veterans.

Mar 28, 2018

I wasn't willing to do that. I don't think that's the right thing for veterans and I stood up against them.

Other voices in this conversation

David Shulkin: “What we learned is, is that VA needs to take back customer service, you can't outsource that.”