David Shulkin: “we kept the veterans foremost in our minds, not ourselves as politicians or the press or somebody who wanted to play…”

But like any business, the times change, the needs change and it's time for us to look at how we operate our networks differently to get the type of accountability that's needed to make sure we don't see the failures that we saw here in…

We want to make this easier for veterans to access private sector services when they need it, when it is the best thing for them.

I do believe that our unions are productive partners with us, and I do really appreciate the collaboration that we have because I believe that they care about getting the right services to Veterans.

We are following the Federal contracting rules and regulations, and we are trying to do this as quickly as we can.