David Shulkin: “We have got to get them done. There has to be accountability.”

But like any business, the times change, the needs change and it's time for us to look at how we operate our networks differently to get the type of accountability that's needed to make sure we don't see the failures that we saw here in…

I wasn't willing to do that. I don't think that's the right thing for veterans and I stood up against them.

The VA has a responsibility to increase its capacity for substance abuse.

I do believe that our unions are productive partners with us, and I do really appreciate the collaboration that we have because I believe that they care about getting the right services to Veterans.