William H. Rogers: “We will never wipe discrimination clean.”

No consumer, regardless of race or gender, should ever be discriminated against.

It's a clash of autocracy versus democracy. It's a clash between a command economy and capitalism.

I think modernization of CRA often gets confused with lessening of CRA. We are actually very much in support of modernization of CRA so we can do more and we can do it better and we can do it more effectively.

The consumer is in charge. And their demands are increasing exponentially based on their interactions with businesses outside of financial services.