"We are identifying a desire for a single point of contact."
"It is vital that when a survivor interacts with the VA, they are treated with kindness, compassion, and patience."
"Historically, there has been a lack of resources dedicated to the mission of serving survivors."
"What I am hearing from survivors is that they would like a one-stop shop."
"I do feel it is inadequate."
"Thank you, Chairman Bost, for holding this very important hearing."
"This majority professes to carry the torch for veterans, but they cannot muster the will to move the needle one single bit."
"A bill that does nothing more than fiddle around with VA's organization chart and does not do a single thing to improve or expand the delivery of benefits."
"Chairman Bost, Ranking Member Takano, and distinguished members of the House Committee on Veterans' Affairs..."
"I implore those watching today to not be fooled by window dressing. Instead, demand real, concrete action."
"Soon we will have legislation introduced from my colleague, Representative Frank Mrvan, to increase benefits for those using Chapter 35 education benefits."