Katie Porter: “Dealing with a flight delay or cancellation is tiring and frustrating, and it often feels like the airlines are working…”

“Dealing with a flight delay or cancellation is tiring and frustrating, and it often feels like the airlines are working against you rather than treating you as a valued customer. When things go wrong, even getting a refund can be discouraging or impossible. Not anymore, because thanks to the Biden administration's new rule, airlines must now automatically refund customers for tickets and fees when a flight is canceled or significantly delayed. I applaud the administration's rule, and Congress should do even more to stand up to the airline industry. I have consistently taken on airlines who spend tens of millions of dollars each year lobbying Washington to prevent protections for travelers. This Congress, I introduced four bills to protect Americans from corporate abuse when they fly, and I will keep working to hold airlines accountable and do right by travelers. ____________________”