Mike Johanns: “I do not want one single American who is entitled to a tax credit not to get it.”

You are uncompromising in your fairness toward the members, and I appreciate that.

Could you do that and make it crystal clear to the public that you confirm that the role of conservator... is to be the bridge builder?

It is critical that we continue to have these oversight hearings to do everything we can to hold VA's feet to the fire and make sure that accountability is there.

Our job is to try to figure out how we deal with that puzzle, that very difficult issue of how to provide services to people who need it.