Mike Johanns: “Hard decisions are best made in a transparent sort of way.”

I think it would be beneficial.

Somehow we have got to figure out a better way, because at the most important time in this person's life, when they are crying out for help, it should be a simple, straight-forward pathway to access that help.

Could you do that and make it crystal clear to the public that you confirm that the role of conservator... is to be the bridge builder?

Thank you, Mr. Chairman.