Mike Johanns: “I could see the frown grow on your face as I asked this question, and I understand, but if we do not figure this out you…”

Thank you, Mr. Chairman.

Could you do that and make it crystal clear to the public that you confirm that the role of conservator... is to be the bridge builder?

Somehow we have got to figure out a better way, because at the most important time in this person's life, when they are crying out for help, it should be a simple, straight-forward pathway to access that help.

But to anyone who might be listening in who is wondering if is it time to give up, it is not.