Daniel Sullivan actually said...

"You need to recommend it and you need to use it in order to get that trust back."

"His question to me, a real hero among us--and we have so many that we are proud of--was the concern that we hear from so many veterans that there has been stories of senior leadership at the VA not be..."

"Do you agree with that still?"

"I would like from you is to get a commitment to come with me to Alaska soon in your tenure to meet with my veterans."