Thomas R. Carper: “You've been here less than 2 years and you're already running the place.”

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

Justice delayed is justice denied.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.