Thomas R. Carper: “I think we are onto something here. Earlier I said, find out what works, do more of that.”

I think that's disgraceful.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

If I had known--as you know, the breadth of the issues that we cover in this Committee are enormous. It is impossible for any of us to fully master each of them.