Thomas R. Carper: “All of us on this Committee and in the Senate and House receive inquiries from our constituents, and a lot of them are…”

I usually default to the golden rule, and I think in this case it's a pretty good guide as well.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

I would say there is a lesson here for both of us, and one of those is to make clear I am always ready to take your calls, your meeting, whatever you want and engage.

I think that's disgraceful.