Eric Shinseki: “We ought to look for every opportunity to get this thing right for veterans.”

I expect our employees to provide the highest quality, safest care we can provide.

I do not think any veteran, whatever the condition, should have to wait that long in any of our facilities, whether it is an emergency room or a clinic.

Trust is an important aspect of everything we do here, and it has been in my previous life, as well.

Providing quality, safe, accessible health care for our veterans who have earned them is a core mission.