Shelley Capito actually said...

"How is that going? Are you getting as many customers as you thought? Are you collecting fees?"

"I mean, that is another frustration, I think---- not just for the taxpayer but certainly for those of us policymakers to feel like you are just loading and duplicating on not really creating the effic..."

"Can you give me the status on that?"

"I would like to make that a priority obviously. We all want to feel like we are paying our fair share, and when we hear that many people are not, it is frustrating to the American public."